Privacy policy

Last updated: January 7, 2026

Business Name: lukarop
Address: 7790 Solartron Road, Farnborough, GU14 7QJ, United Kingdom
Email: info@lukarop.com
Phone: +44 7400 483373

Lukarop (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

  • Order history

  • IP address and browser information (for security and analytics)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure site security

  • Comply with legal obligations

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity (to fulfill your order)

  • Consent (for marketing communications, where applicable)

  • Legal obligation

  • Legitimate interests (to improve our services and protect our business)

4. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and analytics providers

  • Legal or regulatory authorities when required by law

We never sell or rent your personal data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at info@lukarop.shop.

7. Cookies

Our website uses cookies to:

  • Ensure proper site functionality

  • Improve user experience

  • Analyze site traffic

You can manage or disable cookies through your browser settings.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@lukarop.shop
📞 Phone: +44 7400 483373
📍 Address: 7790 Solartron Road, Farnborough, GU14 7QJ, United Kingdom